Get in Touch With Us
This page is for readers who want to reach the editorial team behind Top NY Online Casinos — to flag an error in a review, ask how we rank the casino sites listed on amzstarters.com, question a bonus term we have published, or ask where to get help with gambling. It is not an account desk. We are an independent comparison publisher, not an operator, so we cannot open, close, fund or unlock an account at any brand we cover.
Email Us and What to Put in the Message
Email is the only channel we run. Write to [email protected] and a person on the editorial team reads it. We aim to reply within two business days; corrections that affect a live ranking or a published bonus term get looked at first.
What helps us answer quickly:
- The page — the URL or page title you were reading, since bonus terms and rankings differ by page.
- The brand — which of the sites we list your question concerns, for example Raging Bull or Slots of Vegas.
- What you saw versus what you expected — the figure we published and the figure you found on the operator's own terms page.
- The date — offers change without notice, so knowing when you checked matters.
Please do not send account numbers, card details, copies of ID documents or passwords. We have no way to use them and no reason to hold them.
How We Make Money, and What That Does Not Buy
Some links on this site are commercial. If you follow one and open an account, Top NY Online Casinos may earn a commission from the operator. That funding pays for the research; it does not decide who sits where. No brand can pay for a position, a rating or a favorable line in a write-up, and every brand we cover gets at least one stated drawback. If you believe a placement reads like paid copy, say so in your email and quote the sentence — that is a complaint we will actually investigate.
Questions About Legality in New York — Read This First
The single most common message we get asks whether a listed site is a legal New York online casino. The honest answer: New York has regulated online sports betting, but the state has not legalized online casino gaming. Real-money slots, blackjack and live-dealer tables are legal in New York only at licensed land-based commercial casinos and tribal properties in the state.
That means the operators listed on amzstarters.com are offshore or sweepstakes-model sites, not New York-licensed casinos. We do not claim otherwise, and we will not tell you a brand is state-licensed here when it is not. Playing at an offshore site carries real consequences worth understanding before you deposit:
- No New York State Gaming Commission oversight of disputes, so there is no state regulator to escalate to if a withdrawal is refused.
- Player funds are not protected by any New York consumer-protection scheme.
- Terms, limits and account closures are governed by the operator's own jurisdiction.
- Sweepstakes-model sites (the coin-and-sweeps-cash format used by brands such as Card Crush, Zumba Cards and Amazon Jackpots) operate under a different legal theory again, with their own eligibility rules by state.
Everyone must be 21 or older to gamble at a casino in New York; some sweepstakes platforms set 18+, and offshore sites set their own minimum. Whichever applies, this site is for adults only. Tax treatment of gambling winnings and the legal position of offshore play are not things we can rule on — speak to a qualified attorney or tax professional about your own situation. If you want the wider picture on operators outside a given self-exclusion scheme, our guide to casinos outside GamStop covers how those platforms differ.
Where We Can and Cannot Help
| Your question | Who to ask |
|---|---|
| A bonus figure or wagering term on our site looks wrong | Email us — we verify against the operator's terms and correct it |
| Why a site ranks where it does | Email us — we will explain the scoring |
| Withdrawal delayed or KYC documents rejected | The operator's live chat or support desk; they hold your account |
| Deposit limits, cooling-off or self-exclusion on your account | The operator's responsible gambling settings, then the helplines below |
| Bonus credited at a different amount than advertised | The operator first; tell us too if their published terms differ from ours |
| Partnership, advertising or press | Email us with the subject line "commercial" |
How We Rank the Sites You're Asking About
If your message is about placement, here is the scoring we apply. Ratings are editorial judgments made by our team from published information and operator terms as of the fact-check date — they are not customer-review averages, and we do not test-deposit or withdraw.
- Game library and studios — depth across online slots, progressive jackpots, blackjack, roulette, baccarat, video poker and live-dealer rooms, and which software studios supply them.
- Bonus value after conditions — headline percentage matters far less than playthrough, game weighting, max bet while wagering, expiry and max cashout.
- Banking and payout speed — supported deposit and withdrawal methods for US players, stated processing windows, withdrawal caps and fees.
- Fair play — whether RNG certification and RTP information are published and verifiable.
- Mobile — browser-based instant play on iOS and Android versus a dedicated app.
- Support and trust signals — live chat availability, clarity of terms, KYC process, and transparency about licensing.
Three Listings That Generate the Most Mail
Raging Bull — 410% up to $10,000 + 50 Free Spins
It sits top of our list because it pairs a broad downloadable-and-browser slot library with one of the more generous headline matches we have reviewed, and it has been consistently available to US players. The number is the reason it draws questions: a 410% match up to $10,000 with 50 free spins is only worth what the conditions allow. Expect playthrough on deposit plus bonus, game weighting that usually excludes or discounts table games, a maximum bet cap while wagering is open, an expiry window, and — on high-percentage offers of this type — a cashout ceiling. New accounts only, 21+ (or the operator's stated minimum), and one bonus per person, household or IP. Limitation: the headline figure is unrealistic for most bankrolls, since claiming near the cap requires a very large deposit, and the wagering attached to the top tier is heavy. Read the promotion's own terms in full before depositing.
Magician Bet — 101% No Wagering
This one is on the page for the opposite reason to Raging Bull: a no-wagering structure. If the playthrough really is zero, what you win from the bonus is withdrawable without grinding through a multiplier — which for many readers beats a four-figure headline. Assessment: no-wagering offers almost always trade the multiplier for other limits, so check the maximum bonus amount, minimum qualifying deposit, any max-win or max-cashout cap, the claim window and whether the bonus is credited as cash or as a restricted balance. Limitation: a 101% match is modest in absolute terms, and the game library and banking range here are narrower than at the larger listings, so it suits players who value clean terms over breadth.
Slots of Vegas — 375% Bonus + 50 Free Spins on Cash Chaser
Included for slot-led players: the welcome package attaches its free spins to a named game, which removes the guesswork about where they can be used. Assessment: a 375% match with tied spins is competitive, but spin value, the winnings cap on free-spin proceeds and the playthrough on both parts are the figures that decide whether it is worth taking. Standard conditions apply — new players only, minimum deposit, expiry, restricted-game list, max bet during wagering. Limitation: the live-dealer and table selection is thinner than the slot catalog, so if you mainly play blackjack or baccarat, the weighting rules will likely make this bonus slow to clear.
Uptown Aces (600% for new players), BetUS (200% up to $4,000), Slots and Casino (500% up to $2,500 across three deposits) and Bets.FM (225% up to 1 BTC plus 225 free spins) draw similar questions, and the same rule applies to all of them: the percentage is the advertisement, the playthrough, expiry and cashout cap are the offer. Card Crush, Zumba Cards and Amazon Jackpots run the sweepstakes coin model rather than direct cash deposits, so their "bonuses" arrive as coin packages and sweeps entries with their own redemption rules — ask us if a listing's format is unclear.
Money Questions We Get Asked
Nothing on amzstarters.com costs you anything to read; we charge readers nothing. On the operator side, the practical points readers write in about:
- Getting money in — US players are typically limited to cards, occasionally e-wallets or prepaid vouchers, bank transfer at some brands, and cryptocurrency, which is the method offshore sites tend to push hardest. Availability varies by brand and can change; verify on the cashier page before you commit.
- Getting money out — withdrawal methods are usually narrower than deposit methods, and crypto payouts generally clear faster than bank transfers or checks. Any speed we publish is the operator's stated window, not a result we measured.
- Limits and fees — weekly or monthly withdrawal caps are common at offshore brands, as are fees on certain methods and minimum withdrawal amounts. Bonus funds usually cannot be withdrawn until wagering completes.
- Verification — expect KYC before a first payout: photo ID, proof of address, and proof of the payment method. Sending documents early is the single biggest thing you can do to avoid a delay.
Beyond Casino Games
Several brands we list run more than a casino. BetUS, for example, operates sportsbook markets and racing alongside its casino floor, and some of the other listings add poker rooms, virtual sports or bingo-style products. These sit on the same wallet but under different promotion terms: sportsbook bonuses use odds requirements rather than slot playthrough, and casino bonus funds usually cannot be used on sports markets. Worth knowing before you email us asking why a casino bonus did not apply to a parlay. Note again the New York distinction — the state licenses online sports betting through approved operators; the brands on this site are not among those state-licensed sportsbooks.
If Gambling Has Stopped Being Fun
Please contact these services directly rather than us — they are staffed by trained counselors and are free and confidential.
- National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537), 24/7
- New York HOPEline: 1-877-8-HOPENY (1-877-846-7369), or text HOPENY (467369)
Most operators also offer deposit limits, session reminders, cooling-off periods and self-exclusion in account settings. Set them before you need them. Gambling is entertainment that costs money — it is not income, and no bonus, strategy or ranking on this site changes the fact that the house holds an edge. Only play with money you can afford to lose, and never deposit to recover a loss.
Before You Write
If your question is about an account, a stuck withdrawal or a missing bonus, the operator's live chat will resolve it faster than we can. If it is about our reviews, our rankings, our commercial arrangements or something we have published that looks wrong, we are the right address. Fact-checked Sep 23, 2026 by Sydney Crawford; send anything that has gone stale since and we will update it. Adults 21 and over only.